1. Introduction
Welcome to Reel Otter, a product of Aarkam Software Inc. ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Reel Otter platform, websites, applications, and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use the Service.
2. Eligibility
You must be at least 13 years old (or the minimum age required in your jurisdiction) and have the legal capacity to enter into these Terms. By using the Service, you represent and warrant that you meet these requirements.
3. Account Registration
To access certain features of the Service, you may need to create an account. You agree to provide accurate, complete, and current information during registration and to keep your information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. Description of Service
Reel Otter enables you to:
- Upload, store, and manage video files
- Generate AI-powered videos
- Embed videos on your own website
- Collect analytics regarding viewer interactions
We may update or modify the features at any time without prior notice.
5. User Content
You retain all ownership rights to the video content, images, text, audio, and other materials that you upload or create using the Service ("User Content"). By submitting User Content to the Service, you grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute your User Content solely for the purpose of operating, providing, and improving the Service.
5.1 Prohibited Content
You may NOT upload, generate, publish, or otherwise make available any User Content that:
- Violates any applicable law or regulation
- Infringes or misappropriates any third-party intellectual property right
- Contains hateful, harassing, defamatory, or discriminatory material
- Depicts or promotes violence, exploitation, or illegal activities
- Contains sexually explicit or pornographic material
- Contains malicious software, viruses, or code
- We otherwise deem harmful, inappropriate, or objectionable
Important: Uploading, streaming, or distributing illegal videos or other prohibited content is strictly forbidden. We reserve the right to remove any such content and may notify law enforcement where required.
6. Your Responsibilities
You are solely responsible for:
- The legality, reliability, and appropriateness of your User Content
- Configuring appropriate privacy settings for content you choose to share
- Ensuring you have all necessary rights and permissions to use the Service and grant the license above
7. Payment and Fees
Certain features of the Service may require payment of fees. All fees are stated in U.S. dollars unless otherwise specified and are non-refundable except as required by law. You authorize us (and our third-party payment processors) to charge your chosen payment method for all applicable fees. Late payments may result in suspension or termination of your account.
8. Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, including if we reasonably believe: (a) you have violated these Terms, (b) your actions expose us or our users to legal liability, or (c) you pose a risk to the integrity, security, or operation of the Service. Upon termination, all licenses and rights granted to you in these Terms will immediately cease.
9. Intellectual Property
The Service, including all software, text, graphics, and other content excluding your User Content, is owned by the Company or its licensors and protected by intellectual property laws. Except as expressly provided in these Terms, you shall not reproduce, distribute, modify, or create derivative works of any part of the Service without our prior written consent.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. The Company disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, the Company, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, good-will, or other intangible losses, resulting from (a) your access to or use of the Service; (b) any conduct or content of any third party; or (c) unauthorized access, use, or alteration of your transmissions or content.
12. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from (a) your use of and access to the Service, (b) your violation of these Terms, or (c) your violation of any third-party rights.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to personal jurisdiction and venue in those courts.
14. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the effective date of the changes. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
15. Contact
If you have any questions about these Terms, please contact us at:
Email: admin@reelotter.com
Address:
Aarkam Software Inc.